UCaaS

UCaaS

Unified Communications as a Service (UCaaS) is a cloud based unified communications solution that includes Enterprise Telephony, Audio and Web Conferencing, Unified Messaging and Mobility. EarthNet has multiple solutions from Gartner rated vendors.

Unified Communications

UC is not necessarily a single product, but a set of products that provides a consistent unified user interface and user experience across multiple devices and media types. UC can encompass all forms of communications like voice (Including IP Telephony), chat, audio and web conferencing, mobility, desktop sharing, voicemail, email and SMS. 

Contact Center as a Service (CCaaS)

Contact Center as a Service (CCaaS) is a cloud based software for call centers that replace all physical functionality of traditional call centers. It is a multi channel developed for customers to interact with their customers via multi channels like vice, chat, email and social media. It also has AI for extensive reporting and intelligent customer payment processing.

Microsoft Teams Integration

Integrate all Telephony features and functionality within Teams so all interval and external calls and video as well as chat can stay within the Teams application on desktop or mobile app.

SIP Trunking

SIP trunking is a voice over the Internet Protocol (VoIP)  technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet Telephony Service Providers (ITSP’s) deliver telephone services and UC to customers equipped with SIP-based PBX and Unified communications facilities. These often replace PRI’s and can come with usage based or unlimited LD.

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Connectivity

EarthNet Consulting can provide Fiber, Coax, Line of Site, 5G and Satellite to make your IP network, business applications and SD WAN run more efficiently.
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Managed Services

Managed Service Providers (MSP’s) offer full or partial services like help desk, firewall, software and application and desktop support, network management and onboarding/off boarding employees.
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cloud solutions

EarthNet Consulting has over 50 Cloud Suppliers for Public, Private, Hybrid, IaaS, DRaaS and more for all your Cloud needs for business applications and production.

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MANAGED SECURITY

Managed Security Service Providers (MSSP’s) provide outsourced management and monitoring of security systems & devices like firewalls, anti-virus services, intrusion detection, vulnerability scanning and VPN’s.
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UCaaS

Unified Communications as a Service (UCaaS) is a cloud based communications solution that includes Enterprise Telephony, Audio and Web Conferencing, Unified Messaging and Mobility.

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